Tuesday, May 27, 2008

LPO Growth– Why India

Now that the time has come to begin the journey towards proving legal fraternity feel good and relaxed with outsourcing support and research work to offshore locations like India. Everyone must have heard about India. But, contrary to the notions one may have, India is no longer the land of snake charmers and there are other modes of transport than elephants! As it was known-to-be in the last millennium, India is an economy powered by knowledge. There are enough Indian minds that are agile enough.

Everyone knows that over the past few years, India has become the destination for knowledge driven industries and call-centers. IT outsourcing was the first to pick up and there now exist behemoth Indian companies in that space. There is a grand range of activities getting outsourced, from call centers to animations, from payroll to architecture design. Somewhere in that spectrum lies the legal process outsourcing.

It’s not that India has become most favorite destination for legal process outsourcing, without any reason.

Talented English knowing Legal Professionals:

If we try to find the critical reasons that enable the Indians to serve low to medium complexity western legal work, we find the common law background of the country’s own legal system and that most Indians study in what are known as “English-medium” schools i.e. schools where the medium of instruction is English. And given the fact that the great Indian middle class lays an almost inordinate amount of stress on the importance of education, there are enough kids who are good and on being grown up become very competent people capable enough to provide good quality work.

Good Internet Connectivity with lower cost:

In past few years, the international bandwidth situation has improved dramatically with the launch of India's first private undersea cable. Moreover, considerable bandwidth is also available to LPOs and other service providers through Tata Group owned Videsh Sanchar Nigam Limited-VSNL. VSNL has strategic stakes and has negotiated contracts to use parts of several international cables like SEA-ME-WE II, SEA-ME-WE III(40 GBPS capacity), FLAG (10 GBPS capacity) and SAFE (40 GBPS capacity) offering connectivity to most locations around the world. Other operators in India also have aggressive plans to build undersea cable with considerable bandwidth over the next 2-3 years. Besides, the privatization of NLD operations within India has resulted in the emergence of new players. The privatization of the telecom Industry and Foreign Investment has resulted in significant drop in telecom rates.

Everyone whether a big corporation, a law firm or a solo attorney can be a part of the growth story of legal process outsourcing. Go offshore! This doesn’t mean that one need to move to India himself but rather that one may think about having some people work for him and build his work become increasingly competitive and profitable at the same time.

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